A good HR professional is a “people person”. After all, your field requires you to interact with or learn about people all day long. However, there are defining factors and skill sets that make the difference between a good Human Resource professional and a great one.
Although your job might consist of reading over applications all day, clear and effective communication is still necessary. People will approach you with numerous questions and even complaints. A big part of Human Resources is being able to handle whatever people may throw at you. Good communication involves careful listening, understanding, and problem solving.
A strong understanding of technology is required in almost all fields of work today, but in HR being tech-savvy will give you a huge leap in your career. Being well-versed in technology means not only hiring through online software such as an ATS, but also being engaged with social media. According to a Glassdoor survey, 79% are likely to use social media in their job search.
Additionally, 75% of hiring and talent managers use either applicant tracking or recruiting software to improve their hiring process. You certainly do not want to be the 10% to 15% that do not implement social media or HR software. Not only will your business benefit, but the hiring process will be significantly less stressful.
Being a part of a small business can be wonderful, however in the HR department you need to constantly be thinking of the future. As your business grows you must be able to adapt. Being prepared for growth and change is essential as an HR professional. You must be ready to hire and work with new employees.
Whether you are hiring, screening, or interviewing, perfecting these skills will help you become a great HR professional.